Terms

Terms of service.

The short version of how Vellspan Systems works with you, and how texting works.

The service

Vellspan Systems sets up and runs a system that answers inquiries, books jobs and follows up for home-service companies. You own everything we set up. The terms of each engagement are written on its proposal. Prices are on the pricing page. Nothing in your accounts changes until you say yes.

SMS terms

  1. Program. Vellspan sends text messages about its call-answering and scheduling service to business owners and to people who ask us to text them.
  2. Frequency. Message frequency varies. We send at most three messages to a business that has not replied, and more only if you reply.
  3. Cost. Message and data rates may apply. Vellspan does not charge for texts.
  4. Opt out. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to stop. We send one message confirming you are unsubscribed, and then no more texts. Reply START to opt back in.
  5. Help. Reply HELP, or email support@vellspan.com.
  6. Carriers. Carriers are not liable for delayed or undelivered messages.
  7. Hours. We text between 9 a.m. and 5 p.m. your local time, Monday to Friday.
  8. Privacy. See our Privacy Policy, section “Text messages (SMS)”.

Your Facebook ads, set up free on your own account.

Send me a few videos off your phone of your guys on jobs. I turn them into ads on your own Facebook, aimed at homeowners near you, and run them free for 14 days. You pay Facebook directly; I don’t charge for the setup. If jobs come in and you want me to keep it running, we talk monthly.

Sean Goffigan, Vellspan Systems